Privacy Policy

Effective Date: 19-04-2025

At Gurvanshu (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with Indian law, including the Digital Personal Data Protection Act, 2023 and relevant provisions of the Information Technology Act, 2000.

1. Contact

If you have questions or wish to exercise your data rights, please contact Us.

Email: support@gurvanshu.in
Response Time: Within 15 Working days of receiving the complaint

2. Personal Data We Collect

a. Device Information

• Purpose: Improve user experience and site analytics
• Collected Through: Cookies, log files, tags, pixels
• Examples: Browser type, IP address, device type, time zone, pages visited
• Shared With: Shopify (e-commerce platform)

b. Order Information

• Purpose: Order processing, shipping, communication, payment confirmation
• Collected From: User checkout input
• Examples: Name, address, email, phone, payment details
• Shared With: Shopify and Razorpay (secure payment processor)

c. Customer Support Info

• Purpose: To respond to your inquiries or concerns
• Collected From: Email, contact forms
• Examples: Name, contact info, messages, and relevant order details

3. How We Use Your Data

• Fulfillment of orders and payment verification
• Customer service and delivery updates
• Marketing (based on user consent)
• Fraud detection and security monitoring
• Improvement of our site and services

4. Legal Basis for Processing

We collect and process your data:

• With your explicit consent
• To perform a contract with you (e.g., fulfilling an order)
• To comply with legal obligations
• For legitimate business interests

5. Sharing of Personal Data

We do not sell or rent your data. We may share your data with:

• Shopify: Hosting and ecommerce
• Razorpay: Secure payment gateway
• Government agencies or courts, if legally required
• Marketing tools (e.g., Google Ads, Meta Ads) — only with user consent

6. Cookies and Tracking Technologies

We use cookies to:

• Enable site functions like cart and checkout
• Measure website performance (Google Analytics)
• Deliver personalized marketing (based on user behavior)

You can manage cookie preferences in your browser or opt-out through: www.allaboutcookies.org

7. Behavioural Advertising

With your consent, we may show you personalized ads via third-party networks like Google or Facebook. You can opt out via:

• Google Ad Settings
• Facebook Ad Preferences

8. User Rights Under Indian Law

Under the DPDP Act, 2023, you have the right to:

• Access and review your personal data
• Correct or update inaccuracies
• Withdraw consent at any time
• Request deletion of your data (subject to legal obligations)

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.