We accept all the popular payment methods such as Net banking, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.
Frequently Asked Questions
Find Answers To All Your Questions
Orders
Shipping & Delivery
Refund & Exchange
What are my payment options?
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
How long does the delivery take?
We usually take 3-5 business days for your order to be shipped & delivered.
Do you offer free shipping?
Yes, we offer free shipping on all orders above ₹499. For orders below ₹499, standard shipping charges will apply and will be calculated at checkout.
What is your Refund & Exchange Policy?
We truly want you to love your Gurvanshu purchase! If something isn’t right, we’re here to help.
We offer a 3-day replacement policy from the date of delivery in case you receive a wrong, damaged, or defective item. To process any replacement, please ensure you record an unboxing video from the moment the package is opened—this is mandatory for us to validate your request.
📌 For full details, please refer to our Refund Policy.
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
Orders
What are my payment options?
We accept all the popular payment methods such as Net banking, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
Shipping & Delivery
How long does the delivery take?
We usually take 3-5 business days for your order to be shipped & delivered.
Do you offer free shipping?
Yes, we offer free shipping on all orders above ₹499. For orders below ₹499, standard shipping charges will apply and will be calculated at checkout.
Refund & Exchange
What is your Refund & Exchange Policy?
We truly want you to love your Gurvanshu purchase! If something isn’t right, we’re here to help.
We offer a 3-day replacement policy from the date of delivery in case you receive a wrong, damaged, or defective item. To process any replacement, please ensure you record an unboxing video from the moment the package is opened—this is mandatory for us to validate your request.
📌 For full details, please refer to our Refund Policy.
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
